About etech
About etech
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recognizing all of the ins and outs of our goods/companies, down to the last detail, usually means you’ll have the ability to provide your shoppers with essentially the most extensive and economical methods feasible.
From a worldwide outsourcing Answer company to a complete-fledge buyer expertise administration organization, Etech delivers products and solutions & services of electronic engagement, AI-enabled engineering program for customer engagement and quality monitoring, omnichannel CX assistance, high quality checking companies and is also a technologies spouse for primary makes all over the world.
Etech leverages the power of synthetic furthermore human intelligence, which boosts coaching and coaching. By carrying out this, we have the ability to concentrate on essential behaviors and improve both consumer practical experience and shareholder worth.
have an understanding of shopper’s cause to Speak to and try and provide Option subsequent the desired rules.
the opportunity to multi-task answering quite a few chats/calls and navigating efficiently between equally mediums.
capability to give comprehensive awareness to what other people are stating also to actively appear for ways to assist people
you are going to supply partaking, responsive, timely telephone and email support to shopper consumers, Sales, and also other inside staff members. You would be the place of Speak to for The buyer and/or Sales team member as you retain them knowledgeable of your standing of open issues although actively Operating to troubleshoot and resolve them.
Congratulations to all of our R&R (benefits and Recognition) recipients of our Gandhinagar Centre. We’re happy with you and your accomplishments. We do not take the exertions and dedication that you choose to showcase with no consideration. we're grateful for all of your contributions to create a outstanding distinction for our shoppers and in our communities.
You will offer partaking, responsive, timely phone and email help to customer clientele, profits, along with other internal staff members. You will be the position of Get in touch with for The buyer and/or Sales staff member as you retain them educated of the position of open up problems though actively Functioning to troubleshoot and take care of them.
practical experience Doing the job as A part of a collaborative workforce - we do the job jointly to ensure buyers have an Excellent customer working experience each time they location an purchase.
In conjunction with Sr. Trainer and Assistant coaching leader, here difficulties penned and oral warnings and or reprimands to brokers for offenses as outlined in the worker handbook.
exam and validate person experience hypotheses by means of usability screening involving wireframes, prototypes, and the ultimate solution.
an expert demeanor with a chance to get possession of each chat and email and discover a solution For each buyer
you might obtain the attention and concentration of a boutique techniques integration organization While using the assets and access of a countrywide Management programs integration and automation agency.
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